Managed services are the extra help that will save your day. With managed services, you’ll be free from necessary, but time-consuming tasks. Tasks like monitoring and managing your IT infrastructure. You’ll be free to focus the right people and resources on the right things. Your strategic initiatives will fall into place all while increasing efficiency and productivity.
You’re buried. You’ve got looming deadlines, projects to manage and new ones to roll out. What you need are some extra hands. At CraftX IT Services LLP, we know not all managed services are created equally. We understand your circumstances are unique to you. We understand that you need more than just extra bodies. You also need knowledge and experience. With CraftX IT Services LLP’s managed services, you get a turnkey, full-service IT solution that includes the best certified experts in the industry, live 24/7 helpdesk support, tested and proven ITIL best practices in IT managed hosting and world-class technology. All of this is wrapped in a high availability service level agreement that financially guarantees your satisfaction.
Our managed services remove the hassle of managing your own servers and services. We effectively become an extension of your company’s IT department. With CraftX IT Services LLP, you can leverage the latest technology without having to worry about hardware or any of the headaches associated with maintaining computer systems. This means less overhead and a larger return on your IT investment.
We provide Managed IT Services across PAN India in both models – On Site Support and On call support also. We have good quality of Support Engineers in Desktop/Laptop, Server, Storage and Network domain irrespective of OEM. Though we are startup but we are team of experienced technical as well operational people. Our SLA driven ITIL approach always ensure best in class service delivery with minimum response time.
We have different Part(Hardware) storage location across PAN India to ensure seamless supply of part in case of requirement of AMC Support model. Our asset management team keep regular track on part movement. Apart from that using of service desk management tool driven by our 24×7 service desk team, ensure to give complete life cycle of each and every ticket. This allows us to meet the SLA without any escalation. We have more than 700+ support locations across PAN India, we are also expanding our services in UAE and Russia too.
Let CraftX IT Services LLP help you meet your deadlines, exceed your goals and deliver value back to your team.
Our Service Offerings include the following, Be it a Dedicated Onsite engineer or on per-call basis assistance required for your valuable IT infrastructure.
Managed Server
Keep critical IT services available through proactive management of your server infrastructure. We provide service support for a wide range of server technologies including Hyper-V, Microsoft Server, Microsoft Exchange, Skype for Business, Veeam, and VMware.
Managed Voice
Support and configuration services for a comprehensive range of Cisco voice systems, collaboration solutions and tools that integrate with your existing technology to keep you connected to your customers and your team when you are needed.
Managed Network
Remove the complexity of managing your network infrastructure. We provide service support for a wide range of networking solutions including LAN, firewall, load balancing, content filtering, IDS, wireless and WAN optimization.
Managed Devices
Service support for the variety of devices, including desktops, laptops, tablets and mobile devices. With the increasing acceptance of BYOD, we carry user support across all devices to make sure that your team can securely access email, applications and data when needed.
Data Protection
Protecting your company data is a key concern. We will manage the daily backup of your data and ensure that data can be retrieved when, and as, required.