Our Vision
“We deliver quality Products and Services with focus on integrating the same with existing technologies, providing the required automation to our customers to help them achieve their Business Objectives.” We believe “In our Customer’s Organization, IT/IS must be a Profit Center and not an Cost Center”. CraftX’s key focus has been to ensure that a customer’s need is clearly understood & the appropriate solution is architected to ensure the desired is achieved – however, in this process the factors that are considered would be:
Protection of Investment
Your existing infrastructure is taken into consideration & it would be preferred that existing products/ applications continue to co-exist in the new environment.
Justifying need of the solution desired
Is the solution giving an edge to the business needs of the customer & does it justify the investment.
Return on Investment
The solution that is being recommended post detail analysis/study is clearly meeting the requirement & there is a clear benefit from the solution [which could be measured either in clear commercial terms or it could be a clear Business benefit with a notional commercial benefit]
Ensuring ‘Longevity’ of the solution / investment
Any solution proposed should have a reasonable ‘life’ – the approach is to ensure that over the next few months, there is no reason to further invest scrapping the currently proposed investment
Our Approach
Using a consultative approach, our team of highly skilled IT professionals work with clients to understand the needs of the business both now and in the future, listening to requirements before offering advice. Our ethos is built upon providing our clients a flexible and personal service and we will always go the extra mile to ensure our client’s productivity is maximized no matter what. Whatever the size of the organisation, we understand that clients IT is critical and as a business we aim to concentrate on technical excellence so that our clients can focus on running their core business functions with confidence.
We want to be known for reliability, flexibility, responsiveness, creative, intelligent solutions & services, and exemplary citizenship. Growth, longevity & success will naturally follow. We will make this happen in an enriching environment of trust, cooperation and mutual respect.
Our Team
We are a team of dedicated professionals committed to accomplish objectives of customer satisfaction and client retention. We provide 24X7 customer support, to faciliate round-the- clock service to our valued customers.
Experience. Commitment. Creativity. Integrity.
We are a highly collaborative group that values the input and contributions of the entire CraftX Team. We take seriously our responsibility to set the tone and we lead by example. Uncompromising ethics in all our business dealings is a standard that has no deviation. Warm, friendly, engaging, genuine, driven, tested and proven – it’s a team built for results. We believe in being open and approachable and understand the value of staying close to our customers and partners.